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Cheshire Constabulary
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Action Fraud HMRC Scam Alert


Dear Resident,

Action Fraud is warning people once again of scammers contacting victims claiming to be from HM Revenue & Customs (HMRC) that trick people into paying bogus debts and taxes using iTunes gift cards.

•Fraudsters are contacting the elderly and vulnerable claiming to be from HM Revenue & Customs.
•Victims are being told they have arrest warrants, outstanding debts or unpaid taxes in their name.
•The fraudsters are asking victims to purchase iTunes gift cards as payment.
•There are a variety of methods being used including calls, texts and voicemails.

Victims are being contacted in a variety of methods by fraudsters claiming to be from HMRC and are being told they owe an outstanding debt. They ask for payment in iTunes gift card voucher codes or request bank details.

Methods fraudsters use:

Spoofed calls: Fraudsters cold call victims using a spoofed number and convince them that they owe unpaid tax to HMRC.

Voicemails: Fraudsters leave victims automated voicemails saying that they owe HMRC unpaid taxes. When victims call back on the number provided, they are told that there is a warrant out in their name and if they don’t pay, the police will arrest them

Text messages: They may also use text messages that ask victims to urgently call back on the number provided. When victims call back, they are told that there is a case being built against them for an outstanding debt and they must pay immediately.

How to protect yourself:
•HMRC will never use texts to tell you about a tax rebate or penalty or ever ask for payment in this way.
•Telephone numbers and text messages can easily be spoofed. You should never trust the number you see on your telephones display.
•If you receive a suspicious cold call, end it immediately.

Report fraud and cyber crime and receive a police crime reference number - https://www.actionfraud.police.uk/

You can sign up for free to Action Fraud Alert to receive direct, verified, accurate information about scams and fraud in your area by email, recorded voice and text message.

We have seen an increase of reports in the Chester area so please share this advice with friends and family.

Kind regards,

PCSO Beth

Message Sent By
Beth George (Police, Great Boughton PCSO, Chester LPU)

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Cheshire Constabulary
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New Approach To Community Policing - Kingsley and Gowy


Cheshire Police has today launched its new approach to community policing, which will see dedicated police officers assigned to each of the county’s 122 policing areas to tackle crime and support communities.

The initiative has been developed by Police and Crime Commissioner (PCC) David Keane who is striving for Cheshire to be the leading police service for delivering community policing.

It builds on the already successfully delivered initiative to provide a dedicated PCSO and police community base for each area.

The new community police officers will work with their fellow PCSO, the wider policing team, and key partners to build relationships within the community, sharing the same mission to solve problems at their root-cause before they become more serious.

They will spend more time in the heart of their dedicated communities and be given time to deal with issues that matter most to local residents.

Another benefit of the changes is local residents will have more opportunities than ever before to directly contact their officers - either online, through social media, or face-to-face during police surgeries.
The work of the new community policing teams will be supported by a funding package for each community, made available from money seized from criminals under the Proceeds of Crime Act 2002.

This will consist of a £1,000 funding pot for all 122 communities and an additional £10,000 for all eight policing units that local people can bid for to deliver projects which work with the local policing team and key partners to address specific issues.

This now means that you have:

- A local community police base
- A dedicated PCSO
- A dedicated PC
- Regular community policing surgeries
- Funding for your local community

Details of your local police officer, PCSO and community base can be found below:

PC Dan Malone
PCSO Deborah Netherton

Norley Village Hall, High Street, Norley, WA6 8JS

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Peter Caldwell (Police, Digital Media Manager, Corporate Communications)

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Cheshire Constabulary
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Smishing Bank Account Fraud


Good Morning,

We have had several reports of bank account ‘smishing’ fraud attempts.

Victim has received a text message that appears to be from their own bank, asking to verify a transaction by texting back yes or no.

The victim then receives a telephone call and is told they must move money to a safe account.

This is a scam!

If you do receive a text or call from a person claiming to be from your bank then please do not give any personal information.

Hang up, leave the line for a few minutes or use a different phone and always use the telephone number from the back of your card or bank statement.

For more information visit- https://takefive-stopfraud.org.uk/

Please share this message with family and friends.

Kind regards,

PCSO Beth George



Message Sent By
Beth George (Police, Great Boughton PCSO, Chester LPU)

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Cheshire Constabulary
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Warning Following Resurgence of Scam Phone Calls Purporting To Be from Microsoft


Detectives are urging people to stay vigilant following several reports of scam phone calls purporting to be from Microsoft.

In Cheshire there have been several reports of residents receiving phone calls from fraudsters posing as workers from Microsoft.

The scammers claim to be computer security engineers and tell victims that their computers are at a security risk.

They then say that a security check needs to be performed and if the victim agrees, the scammers can then gain remote access to the computer.

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Cheshire Constabulary
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Detectives Issue Warning Following Recent Spate In Telephone Scams Across Cheshire


Detectives are issuing an urgent warning to the public after a recent spate in telephone scams which have left Cheshire victims without thousands of pounds.
 
Officers are continuing to see cases of courier fraud, this scam is mainly committed by organised crime groups (OCGs).
 
A member of the OCG, known as the ‘victim communicator', makes a phone call to vulnerable victims telling them that they are a police officer or work at a bank.
 
They persuade the victim to co-operate with an ‘operation’ designed to gather evidence or identify offenders responsible for fictional offences.
 
The victims are asked to withdraw money from their bank, purchase an expensive item and/or provide their bank details or card to assist with the operation.
 
Money, items or documents are then handed over to the ‘courier’, who attends the address of the victim or meets them nearby, on the promise that the money or item will be returned or compensation provided.
 
Cheshire Constabulary are now urging others to be aware of these scams and alert vulnerable neighbours or family.
 
Detective Sergeant Chris Jacques from Cheshire Constabulary’s Economic Crime Unit said: “These fraudsters are extremely convincing and can be very persistent especially when targeting vulnerable victims.
 
“Police officers, banks and other such services will never ask you to withdraw money or provide card details so please do not be taken in by these scams.
 
“It is important to remember that telephone numbers can be easily spoofed and you should never trust a number displayed on your telephone.
 
“They may also attempt to ask victims to call back on 999, 101 or 161 to verify that they are genuine but this is part of the scam and they keep the line open so that the victim continues speak with the scammers believing that they are genuine officials.
 
“Anyone who is receiving calls asking for money to be withdrawn and handed over to a courier should call 101 or report it to Action Fraud.”
 
Police and Crime Commissioner David Keane said: “It is quite concerning that there have been more cases of fraud across Cheshire.
 
“Fraudsters will stop at nothing for their own criminal gain and I know that the force will continue to crackdown on the mindless scammers and do everything in their power to bring them to justice.
 
“I am urging residents to continue to inform family and friends about these callous scams to ensure that no-one else falls victim.”
 
Anyone who believes they have been contacted fraudulently or have been a victim of fraud should call Cheshire Police on 101 and Action Fraud on 0300 123 2040.
 

Message Sent By
Peter Caldwell (Police, Digital Media Manager, Corporate Communications)

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