Kingsley Village
in the heart of Cheshire
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Action Fraud (NFIB)
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Stop! Think fraud.


Did you know? 

Fraud accounts for almost 40% of all crime. In just one year, 1 in 17 adults in England and Wales were victims of fraud. That’s nearly 3 million of us.

1 in 5 businesses were also a victim of fraud over a 3 year period. In other words, fraud is rife and it can happen to anyone.

Think you’re immune from fraud?

Fraudsters can use highly manipulative methods to get us when our defences are down. Nobody is immune from fraud. We can all be more alert to the risks, and we can all do more to protect ourselves.

4 ways to frustrate a fraudster

 

 

 

Q1. Do you stop to check who’s really contacting you?

Fraudsters often call or message people, pretending to be from their bank, other well-known and trusted companies, or even someone they know. They can be very convincing, particularly if they’ve already managed to get hold of some personal information, for example by looking on social media. Having earned their victim’s trust, they often ask them to hand over confidential information, make a payment or give them access to their phone or computer.

How to reduce your risk

Never take calls or messages like this at face value – always take time to stop, think and check if the caller or sender is who they say they are.

If you’ve received a suspicious call or message:

  • don’t be rushed into a quick decision – think carefully before handing over money, personal details or access to your device
  • if you have any doubts, hang up and do not call the number provided
  • be aware that fraudsters can spoof phone numbers, so the number that appears on your caller ID may not be proof of who they are
  • instead, check with the organisation directly using contact details you know are correct, such as those on a utility bill, official website, on the back of your card or by 159 for banks
  • if you get a message from a family member asking you to send money, use known contact details to check if it’s real

 

 

 

Q2. Do you automatically trust offers and click on links?

“Half-price tickets to a sold-out gig!” “Incredible savings on a last-minute holiday – hurry!” Fraudsters know most people love a bargain, so they use discounts, time pressure and FOMO (fear of missing out) to pressure them into paying out for non-existent deals. Or they urge people to click on links in phishing messages that can take them to a fake website, where the fraudster can steal cash and personal details, or infect the victim’s device.

How to reduce your risk

If you see a tempting offer:

  • don’t be rushed into a quick decision – always take time to stop, think and check if the message, offer or advert is genuine
  • don’t automatically click a link, particularly in unexpected messages
  • if you’re not 100% sure, don’t use the link to click through – go direct to the organisation’s website
  • always stay on trusted websites and use the site’s recommended payment methods
  • avoid paying by bank transfer or virtual currency
  • think carefully before you hand over any money or personal details

Q3. Do you use the same password for different accounts?

Lots of people use the same password for multiple accounts, such as email, bank account and social media accounts. Less to remember, right? But imagine if a fraudster gets hold of that password. Now they can access all of their victim’s online accounts. 

How to reduce your risk

Choose a different password for each account. Too difficult to remember them all? You can keep track of passwords using a password manager, or by using three random words to make them more memorable. 

You should:

  • never choose a password that features names, places and numbers that are personal to you
  • choose a different password for each account that is strong and hard to guess but if you can’t change them all at once, prioritise your email account 

Q4. Do you use 2-step verification?

Even if someone has chosen strong and unique passwords for their email and bank accounts, there’s always a risk – however small – that a fraudster could get hold of them. If they do, there’s nothing to stop them accessing those accounts to steal money and other personal details.

How to reduce your risk

Setup 2-step verification (2SV) on your most important accounts, such as email and social media. 2SV works by asking for more information to prove your identity when you’re logging into an online account. It’s one of the most effective ways to protect your online accounts from criminals.

For more information, please visit: https://stopthinkfraud.campaign.gov.uk

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The Police
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Courier Fraud - Please Read


Dear Resident, 

Unfortunately, we have seen an increase in reports of courier fraud in Cheshire.

What is it -

Courier fraud occurs when a fraudster contacts victims by telephone purporting to be a police officer or bank official. The caller might be able to confirm some easily obtainable basic details about the victim such as their full name and address.

The caller may also offer a telephone number for the victim to telephone or ask the victim to call the number on the back of their bank card to check that they are genuine.

In these circumstances, either the number offered will not be genuine or, where a genuine number is suggested, the fraudster will stay on the line and pass the victim to a different individual.

The fraudster will then suggest;

- Some money has been removed from a victim’s bank account and staff at their local bank branch are responsible.

- Suspects have already been arrested but the “police” need money for evidence.

- A business such as a jewellers or currency exchange is operating fraudulently, and they require assistance to help secure evidence.

Victims are then asked to co-operate in an investigation by attending their bank and withdrawing money, withdrawing foreign currency from an exchange, or purchasing an expensive item to hand over to a courier for examination who will also be a fraudster.

Be aware –

Your bank or the police will NEVER call you to ask you to verify your personal details or PIN by phone, ask you to help with an investigation or offer to pick up your card by courier.

You should hang up immediately if you get a call like this.

If you need to call your bank back to check, wait five minutes; fraudsters may stay on the line after you hang up. Alternatively, use a different line altogether to call your bank.

 

Please share this with elderly friends and family as it often those who are targeted.

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Neighbourhood Watch
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The November edition of OUR NEWS is here


 

We are pleased to bring you the latest edition of our newsletter for Neighbourhood Watch supporters across England and Wales.

Here are some highlights in November's edition:
 

  • Trust your instincts - guidance to help protect against scams and fraud
  • Applications now open for the winter 2023 Community Grants Fund
  • ERA shares your views on smart home security systems
  • WaterSafe have shared their top tips for staying warm and safe this winter

READ THE NOVEMBER NEWSLETTER HERE.

Have your say! Don't forget to fill in our 2023 National Crime and Community survey before Wednesday 13th November. Click here to complete the survey

We would also like to remind you that there is a price drop on mugs, promotional packs and wheelie bin stickers on the Neighbourhood Watch shop!

  • Wheelie bin stickers were £3, now £1.20
  • Mugs were £8.00, now £4.00 per mug or 36 mugs for £96.00

Shop these discounted prices now!

We hope you enjoy this edition - please share it with others!

Thank you,

Ruby.

 
  
 
Message Sent By
Ruby Smart
(Neighbourhood Watch Network, Head of Comumunications, National)

 

ere are some highlights in December's edition:
 

  • Reach out to your neighbour this Christmas - small ways you can make a big difference to your neighbours and community during the festive season.
  • SimpliSafe share their tips for protecting your home this Christmas.
  • You can support Neighbourhood Watch for free while shopping, with EasyFundraising.
  • Remember to check your smoke alarms this Christmas - the Home Office shares their message on fire safety.
  • Avast gives us Five Golden Tips to shop online safely.
  • Nominations are open until 17th December for the Movement for Good's charity awards - you could help us win!

 

READ THE DECEMBER NEWSLETTER HERE.

 

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The Police
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Halloween/Bonfire period safety advice


Dear Resident,  

For many people, Halloween and Bonfire night is an enjoyable, harmless few days to partake in activities with family and friends. However, for many it can be a frightening time, especially vulnerable people including the elderly, and those with physical and mental disabilities.

Halloween and Bonfire Night also sees a spike in anti-social behaviour, with people believing they can get away with bad behaviour just because it is Halloween. The police are aware of this and increase patrols around this time, particularly focusing on areas where trouble is well known, and where many vulnerable people live. As well as patrols, other plans are put into place, such as local shops not selling flour and eggs on the night of Halloween.

Please see below for some useful tips on keeping you, your family and the local community safe during this period.

If you are a parent/guardian of young children

·      Be sure that either you or another responsible adult accompanies your children.

·      Encourage your child to stay with their friends and not to split up into smaller groups.

·      Advise your children not to talk to strangers and not to go into anyone’s house.

·      Talk with your children about road safety, encouraging them to stick to areas that are well lit, to wear something bright so that drivers can see them and take extra care when crossing roads.

·      Make sure that your child looks out for ‘No Trick No Treat No Thanks’ posters. Residents will put these up on their doors or windows if they don’t want to be disturbed.

·      If someone does not answer the door, move on! They may not want trick or treaters or may be vulnerable and frightened.

·      Throw away any treats or sweets that have been opened or unwrapped and do not accept homemade treats.

·      Do not attend unauthorised bonfires, attend an organised event instead.

 

If you are a parent/guardian of teenage children

Ask them:

·      What are they planning to do?

·      Where are they going?

·      Who are they going with?

·      What time, and how they will be getting home?

Tell them:

·      To think about what they are doing

·      Not to cause distress or annoyance to others

·      Not to cause damage to property

·      Not to put themselves or others in danger

Be aware:

·      If they are under 18 they cannot possess a firework in a public place

·      Police often put a dispersal zone in place at locations that have previously been hotspots for ASB. This is in order to reduce incidents and protect the public. Please ensure your child is not attending an area with a dispersal zone as this may lead to further Police action being taken against them.

 

If you are feeling nervous about the upcoming period

·      Do not open your door if you don’t know who is there, use a spy hole, look out of the window or use a door chain if you decide to open your door.

·      Have a contact number of a relative, friend or good neighbour close by in case you need to call them.

·      If you feel frightened lock windows and doors, keep the house well lit and close the curtains.

·      If you are part of a Neighbourhood Watch Scheme, let your co-ordinator know that you will be on your own at Halloween. If you are a co-ordinator, identify people that may be alone and offer them reassurance.

·      Avoid putting out Halloween decorations if you do not want visitors, this is an indicator for some children to call at a house to trick or treat.  

·      Put a sign on your door and inside your window that states clearly whether trick-or-treaters are welcome. If you run out of sweets and goodies to give to visitors, put a sign on your door that says “Sorry, no more treats”.

·      If you feel threatened call 101 or 999 in an emergency.

 

Residents advice

·      Secure property such as wheelie bins and fence panels to prevent them being removed and used for unauthorised bonfires.

·      If you see an unauthorised bonfire being built, report this to your Local Authority for removal. If the unauthorised bonfire has been lit, report this to the Fire Service.

·      Check on vulnerable neighbours.

 

I hope this helps. 

Kind Regards, 

Beth 

  
 
Message Sent By
Beth George
(Cheshire Police, Crime Prevention Officer , West)
 

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